Account Manager Job Description

National Enrollment Services (NES) is growing. That’s why we’re looking for a new Account Manager to help us grow our enrollment services across the country.

About the Account Manager Position

You’ll work with HR professionals across the country to help manage the enrollment process for their employees. You’ll manage our internal enrollment specialists, ensuring that our team is ready to welcome and inform employees about the benefits available to them. You’ll help to train our team on ben-admin platforms that help our team enroll employees. You’ll work closely with our Director of Operations to manage new and existing NES accounts.

About NES

Since 1979, National Enrollment Services has been one of the nation’s leading Voluntary Benefits Enrollment firms. Based in Chicago, with multilingual representatives across the United States, NES leads the field in offering custom, top-notch benefits enrollment solutions that reward employees while allowing employers continued business growth. We value excellent service, helping people, and offering flexibility while retaining knowledge and integrity with our work.

Key Responsibilities

  • Manage Customer HR relations
  • Manage a team of enrollers, ensuring availability, confirming payment details, and training the enrollment team
  • Service employer customers through ongoing consultation on topics regarding new benefits options, the latest benefits trends, etc.

Qualifications and Core Competencies

  • Experience and success in management.
  • Strong working knowledge of voluntary benefits (i.e. Life, disability, accident, critical illness;) billing remittance schedules and structure.
  • Strong working knowledge of ACT and ben-admin platforms.
  • Excellent knowledge of and working proficiency in Excel.
  • Highly organized, detail-oriented, and skilled at working with many moving parts and logistics

Why Work With Us

  • Flexible work environment
  • Health Insurance, Dental, Vision, Disability 401K
  • Compensation: $80,000 annual salary commensurate with experience

How To Apply: Please send a cover letter and resume in one pdf to with “Account Manager Application” as the subject line.