I am writing to express our appreciation for the outstanding job which your firm has done over the past several years. The quality of service which you deliver is unmatched in my many years of nursing home experience. NES Benefits has consistently provided our companies with supreme service. Your people are known by the unobtrusive way in which they perform their duties and their ability to appear just when you need them. Your organization has always been eager to help us find sources to meet our needs; even when there was "nothing in it for you". Our staff appreciates your concern for their preferences with regard to the various products which you supply; you always make sure that their input is solicited. In every way, the service which you provide has met the highest professional standards, we appreciate that. Keep up the good work!